Bankonnect Support Portal

Bankonnect 4

• 1. What is Bankonnect?
• 2. What are the advantages of Bankonnect?
• 3. Is this ICICI Bank's platform?
• 4. Is Bankonnect safe?

Registration Process Related 6

• 1. Can I have multiple login IDs for multiple users of a single account?
• 2. How is maker-checker flow maintained through a single Login?
• 3. How can I activate and link multiple ICICI current accounts on Bankonnect?
• 4. I have submitted my KYC documents to the bank, why do i need to share them again on the Bankonnect portal?
• 5. What documents are required for completing KYC?

View all 6

Transaction Related 10

• 1. Why do I see 2 accounts on the dashboard?
• 2. What is a Virtual Account and why has it been created?
• 3. Why is my Virtual Account showing as inactive?
• 4. What is the daily/monthly limit for collections?
• 5. How to enhance the daily limit for collections?

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Features Related 8

• 1. Can I avail PG services?
• 2. Can I sync my accounting software with the platform?
• 3. Is there a limit to the number of ICICI accounts we can link to the platform?
• 4. Can Saving Accounts be linked?
• 5. Can another bank’s “Bank Account” be linked to the platform?

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Channel Support: 3

• 1. Who do I get in touch with if I have any other queries?
• 2. How can I unlink my account?
• 3. What should I do if my KYC is on hold?