Transaction Related

1. Why do I see 2 accounts on the dashboard?
One of the accounts is your current account, while the other is a virtual account created for the settlement of funds.
Mon, 23 Jan, 2023 at 8:23 PM
2. What is a Virtual Account and why has it been created?
A Virtual Account is created for merchants who want to avail Collection facility, customers of  merchant can pay directly to this virtual account from which...
Mon, 23 Jan, 2023 at 8:23 PM
3. Why is my Virtual Account showing as inactive?
Virtual Account is activated only if the customer opts for receiving funds and has submitted the necessary KYC. Also, please note that only post-KYC verific...
Mon, 23 Jan, 2023 at 8:24 PM
4. What is the daily/monthly limit for collections?
At the initial stage the daily limit is Rs. 50000 per day and Rs. 100000 per month.
Mon, 23 Jan, 2023 at 8:25 PM
5. How to enhance the daily limit for collections?
The customer will have to share a mail from his registered email address for enhancement.   Daily limits for collections can be enhanced post reviewing/appr...
Mon, 23 Jan, 2023 at 8:26 PM
6. Are there any charges involved while doing transactions and what is the settlement period?
Tue, 24 Jan, 2023 at 1:44 PM
7. Are there any transaction limits in the platform for payouts?
Bankonnect does not have any transaction limit. Any limit set is based on the customer’s ICICI Corporate Internet Banking.
Tue, 24 Jan, 2023 at 1:45 PM
8. Why is the bulk file transfer still under process?
This might be because the bulk file has duplicate entries. Bankonnect team will drop a mail to the registered email address for confirmation of processing t...
Tue, 24 Jan, 2023 at 1:45 PM
9. How many entries are possible while doing bulk transfer?
999 entries can be processed at one time.
Tue, 24 Jan, 2023 at 1:46 PM
10. Are foreign remittances possible in Bankonnect?
As of now we only process domestic transactions. Although we have cross border payment solutions approved by RBI, we will be rolling those out soon.
Tue, 24 Jan, 2023 at 1:47 PM